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Customer Satisfaction Survey

We greatly value your opinion!

Help us serve you better by answering a few questions about our service.

Only the first question is required but completing the other questions is greatly appreciated. Your survey response is confidential and highly valued. We are interested in your honest opinion.

If for any reason our service did not meet your expectations
please phone or email Gary Keyes (owner).

We want to hear about your E&M Motors Auto Service experience.

Required questions
Only this question is required.
Other survey questions are very valuable to us but not essential if your time is limited.
On a scale of 1 to 10, where 10 is 'I want to tell everyone' and 1 is 'Not going to happen'.
We only need to ask this one question to judge how well we are serving our customers.
Of all the questions we could ask your willingness to recommend us is the most telling. If your answer is YES that is all that counts! If your answer is NO we need to know what we are doing wrong - and fix it!
Helpful Comments
This feedback is very helpful both to us and our customers in general. We greatly appreciate your comments!
Our suggestion box... and you don't have to restrict yourself to just one!
The good, the bad, and the ugly. Please feel free to comment on anything about your experience in dealing with our company.
Contact Info

If you gave us a '10' we really want to speak to you to say thanks!

If you are not satisfied, for any reason, PLEASE let us know! We can't help unless you let us know.

Please provide an email address or phone number. Is there a good time to contact you?

Please enter the work order (W/O) number this form submission is related to.

Testimonials
Testimonials are very valuable in spreading the good word about our business. We would greatly appreciate your comments about our service. To make them helpful please comment about specific qualities or features of our business and the service we provide.

We respect your privacy and will not use any personal identifiable information on our website.

Please provide some reasons why you like to do business with us.

Testimonials are all about building trust with new clients. Having your photo beside your testimonial adds tremendous credibility to your statements. If you have a photo we can use that would be so helpful. Or we can snap one the next time you are at the shop.

Nice To Know
This information helps us to see where we are doing great and where we need to improve. These questions are optional so feel free to answer those you consider important or have time for. We appreciate any feedback you provide!
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Associates

AC Delco TSS Facility

AllData auto repair information

The Automotive Service Association (ASA) advances professionalism and excellence in the automotive repair industry through education, representation and member services.

National Institute for Automotive Service Excellence certified technicians

iATN International Automotive Technicians Network

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